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Chase Baker is an experienced IT Solutions Engineer at Extol, Inc. since May 2016, where responsibilities include maintaining server infrastructure, managing M365 services, and coordinating IT projects while prioritizing end-user support. Previously, Chase held the position of IT Technician, providing hardware and software support for Windows-based systems and contributing to application development using Microsoft Power Apps. An internship as a NetSmart Plus Technology Specialist at Applied Imaging involved troubleshooting client issues and deploying IT hardware across Michigan. Chase holds a B.S. in Information Systems with a focus on Networking from Grand Valley State University, complemented by technical education at Careerline Tech Center from 2016 to 2018.