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Mohammad Abdul Touseeb is a skilled Technical Support Executive NOC at ExterNetworks since May 2022, where responsibilities include managing network-related issues, monitoring devices, configuring Cisco routers and switches, and maintaining SLA standards. Prior to this role, Touseeb worked as a Technical Support Engineer at Octel Networks Pvt Ltd from March 2019 to May 2022, gaining hands-on experience with Cisco 4000 and 9000 series routers and switches, configuring access points, and addressing customer issues. Touseeb holds a Master of Technology (M.Tech) in Computer Network and Information Security from Jyothishmathi Institute of Technology and Science, obtained in 2017, as well as a Bachelor of Technology (B.Tech) in Computer Science and Engineering from Vivekananda Institute of Science & Technology, completed in 2015. Additional educational background includes a Secondary School Certificate and studies in Mathematics, Physics, and Chemistry from the Telangana State Board of Intermediate Education.