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Kelly Buchanan leads a global team of talented marketing professionals committed to reimagining their customers’ journey and humanizing every touchpoint. She leads integrated marketing planning, global and regional marketing, business development and branding. She also leads the teams responsible for their digital experiences—from their website to digital marketing channels—to create a compelling end-to-end experience for each customer and prospect, and earn their loyalty. Kelly understands the power of brands, the importance of targeted and personalized experiences, and how to drive a great customer experience across all functions.