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Amit Shah is an experienced IT professional currently serving as a Managed Services Desktop Engineer at Exponential-e since September 2021. Prior roles include TechOps at Photobox, 2nd Line Analyst at Ethical IT, and IT Field Engineer at RockIT. Amit's background also features significant leadership experience as a Service Desk Manager at Jack Wills, where tasks included overseeing a team during peak periods and planning store visits for support operations. Amit has held various technical roles such as Systems Engineer at Advanced 365 and Interim IT Manager at Janus Capital Group, demonstrating a strong ability to manage IT environments and support end users effectively. With education including training from Learning Tree International and certifications like CCNA, Amit Shah possesses a comprehensive skill set in IT support and management.