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Izabela Napiórkowska has extensive work experience in customer care and management roles. Izabela currently works as a Customer Care TL at expondo, starting in September 2022. Prior to that, Izabela worked at Sitel Group for several years, starting as a Customer Service Professional in August 2012 and eventually progressing to become a Team Manager, Senior Team Manager, and Operations Manager. Izabela worked at Sitel Group until August 2022. Before joining Sitel Group, Izabela gained experience as a Sales Assistant at Inditex from July 2010 to September 2013.

Izabela Napiórkowska obtained a Master's degree in German language from the University of Warsaw between 2009 and 2015.