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Anthony Jennings is an experienced professional with a strong background in technical systems integration and customer support. Currently serving as the Technical Systems Integrations Team Lead at ExploreLearning since May 2019, Anthony has developed processes to enhance customer service and team efficiency, managed project discussions, and trained new team members. Prior roles include Technical Systems Integration Specialist and Technical Support Specialist, where Anthony resolved complex data integration issues and provided support for SaaS educational products. Earlier experience includes freelance writing in the hobby games industry, serving as a Night Auditor at Hilton Garden Inn, and functioning as a Customer Service Manager at the University of Virginia, where Anthony implemented process improvements and managed customer relations. Anthony holds a Bachelor of Arts in English Literature from The University of Alabama.