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Miloud Derkaoui

Technical support manager Document Automation North America at Experlogix at Experlogix

Miloud Derkaoui has a diverse work experience in the field of information technology. Miloud started their career at Pearson ERPI in 2012 and worked in IT technology until 2020. During this time, their specific role is not mentioned.

In 2020, Miloud joined Contrôles Laurentide as a Senior Information Technology Technician. Miloud'sresponsibilities included managing IT projects and automation, overseeing the IT infrastructure, and handling Level 1 helpdesk support. Miloud worked at Contrôles Laurentide until 2021.

Since 2021, Miloud has been working at Experlogix. Initially, they served as a Customer Success IT Team Leader. In this position, they likely played a crucial role in ensuring customer satisfaction with Experlogix's IT solutions.

Currently, Miloud holds the role of Technical Support Manager for the Document Automation department in North America at Experlogix. Miloud manages day-to-day support operations, mentors a team of technical support professionals, and collaborates with other departments to align processes with business goals. Additionally, they monitor performance and implements changes to enhance efficiency and reliability.

Miloud Derkaoui's education history begins in 2016 when they enrolled at Collège La Cité. Miloud pursued a field of study in web programming and remained in the institution until 2018. In the following year, 2017, Miloud attended Office 365, though specific degree or field of study information is not provided.

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