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Balbir Singh is an experienced professional in customer success and relationship management, currently serving as a Customer Success Manager at Experience.com since July 2022. Previously, Balbir held the position of Manager-CRM at RAJDARBAR REALTY from May 2018 to September 2021, where responsibilities included planning and implementing CRM strategies to enhance customer retention and loyalty. Career experience also includes roles as Customer Success Manager at Verito Technologies, Account Manager at Techarex Networks, Senior Customer Service Representative at InterGlobe Technologies, Customer Service Representative at Crystal Travels, and Process Advisor at Barclays Shared Services. Balbir Singh holds a Bachelor of Commerce degree from Delhi University, completed in 2011, and attended Red Roses Public School, where a Higher Secondary degree in Business/Commerce was obtained.