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Richard Donovan is a seasoned professional with extensive experience in internal communications and corporate responsibility, currently serving as Global Head of Social Innovation and UK&I Head of Corporate Responsibility at Experian since April 2012. Previous roles include Head of Internal Communications for Citi's UK Consumer division, where advisory support was provided to the CEO on organizational communications, and Internal Communications Business Partner at Ernst & Young, focusing on employee engagement strategies. Donovan's career began at Egg, later progressing to roles at Capital One and other companies. Academically, Donovan holds a Master's of Business Administration and a Post Graduate Diploma in Management Studies from the University of Derby, as well as a Bachelor's degree in Communication and Media Studies from Loughborough University.