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Tonia Steinhauser is a seasoned professional in travel management consulting, currently serving as a Solution Expert at expenseBrain GmbH since January 2020. Tonia's responsibilities include strategic consulting, project management, end-to-end process design, and quality assurance, focusing on optimizing travel processes and ensuring effective communication and change management. Prior to this role, Tonia dedicated nearly three decades to BCD Travel, culminating as Senior Director of Process Solutions EMEA, where Tonia led teams in operational process management, continuous improvement, and the integration of national teams into a cohesive international organization. Tonia's early career included positions in travel consulting, supported by a foundational education that includes an apprenticeship as a Travel Agent and a German High School Diploma from Goethe Gymnasium Ibbenbüren.