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Joe Melendez is an experienced customer service professional currently working as a Customer Service Representative at Prepaid Ventures, LTD. / NexisCard since March 2014, where responsibilities include managing customer accounts, assisting with disputes, and processing online card requests. Prior to this role, Joe held various positions at Best Yet Supermarkets since August 2012, including Book Keeper and Customer Service Manager, focusing on cash management, employee scheduling, and conflict resolution. Joe's early experience includes working as a Deli Clerk and Cashier at Stop & Shop. Joe holds a Bachelor of Arts in Creative Writing from Adelphi University, completed in 2013.