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Vivien Urban is a seasoned product management professional currently serving as a Product Manager at Exodus Travels Ltd since June 2011. In this role, responsibilities include planning and scheduling trip operations, negotiating and contracting suppliers, producing sales literature, training various internal departments, and conducting competitor analysis for trip costing. Previously, Vivien held positions as Product Coordinator and Ground Contracts and Flights Inventory Executive at Exodus Travels Ltd, contributing to written content production, risk assessment, and pricing strategies. Earlier experience includes working as a Product Executive at Dreamticket, managing travel products across multiple regions and developing supplier relationships. Vivien holds a Master of Science in Occupational Psychology from Birkbeck, University of London, and a Bachelor of Science in Psychology from The Open University.