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Zhijuan Z. currently serves as a Chinese Customer Success Manager at ExoClick since May 2021. Prior experience includes working as a Fraud Investigator at Amazon, specializing in the EU market for Chinese accounts, where action was taken to minimize fraud risks. Zhijuan Z. also held the position of Customer Service Representative at Leading2Apps, focusing on customer experience feedback, and completed an internship as an International Student Advisor at BEBS Business School, assisting international students with admission and visa processes. Educational qualifications include a Master’s degree in MBA International Business Management from Universitat Autònoma de Barcelona and another Master’s degree in Operations and Logistic Management from BEBS Barcelona Executive Business School, as well as a Bachelor's degree in Fine and Studio Arts from Hubei Normal University.