Aquiles Olguin has extensive experience in IT and support roles, currently serving as an ITSM Developer II on the EasyVista Platform at Exeter Finance since July 2018. Prior roles include ITIL Operational Support Analyst at an unspecified company, Problem Manager at CEC Entertainment where collaboration with internal and external teams was key, and Technical Help Desk at SuccessEd with a focus on client interaction and documentation. Earlier experience includes a lead role at Alliance Data System, where service desk operations were expanded, and a service desk agent position at Aquiles Olguin Jr, where a service desk was established. Aquiles Olguin also served in the U.S. Marines from 1984 to 1990. Educational credentials include an Associate degree in Applied Science in Information Technology-Computer Network Systems from ITT Richardson and an Associate of Applied Science in Information Technology-Computer Network Systems from ITT Technical Institute.
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