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Toby Paul Fernbank is currently a Transition & Transformation Programme Manager for T-Systems UK, focusing on delivering programmes for the Northern Europe Cloud business. Toby has a diverse background in programme management, service delivery, and consultancy within the telecommunications industry, working with companies such as BT, EE, and Post Office Ltd. Toby also has experience as a Match Day Staff member for Exeter City Football Club and Exeter Chiefs, showcasing their passion for sports. With a focus on customer experience, business development, and service improvement, Toby brings a wealth of expertise to their roles.