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Paula Andrade is a seasoned professional with extensive experience in operations and compliance. Currently serving as Partner and Head of Operations at EXES since July 2020, Paula has previously held significant roles such as Customer Experience Manager at QuintoAndar, where management of a large team focused on post-sale customer experience was key. At BTG Pactual, roles spanned from AML Compliance Associate Director, overseeing compliance culture and training, to Fund Administration Senior Analyst, where Paula facilitated relationships with investors and managed fund regulations. Early career experiences include positions at Midea Carrier and TAM, complemented by a degree in Business Administration from UERJ and a specialization in Fixed Income from Saint Paul Escola de Negócios.