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Heather Wagaman has worked in various marketing and advertising roles since 1996. Their most recent position is as Senior Marketing Manager at Almo Professional A/V starting in December 2021. Previously, they were a Marketing Manager at Almo Professional A/V from May 2016 to February 2022. Before that, they were a Marketing Manager at IAVI from March 2012 to May 2016, and an Advertising Manager at BrandsMart USA from September 2003 to March 2012. Their earliest job was at The Sports Authority, where they started in May 1996 and held various roles including Co-op Advertising and Vendor Accountant until November 2001.

Heather Wagaman attended the University of Florida from 1989 to 1994 and earned a Bachelor of Applied Science (B.A.Sc.) and a Bachelor's degree in Advertising. Their field of study was Advertising.