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Delphine Genot currently serves as a Consultante confirmée at EXEIS Conseil, focusing on transformation project consultancy since January 2023. Previously, Delphine Genot held the position of Responsable Relation Clients at Carrefour from May 2005 to July 2021, overseeing customer service operations across various departments, including in-store services and e-commerce. Additionally, Delphine Genot managed human resources and played a critical role in strategic decision-making to drive revenue growth while implementing new technologies. Delphine Genot holds an Executive Master in Management from emlyon business school and a Licence in English Language and Literature from the Facultes des lettres Aix en provence and Nantes.