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Denisa BC is an experienced aviation professional with a diverse background in customer service and account management. Currently serving as a Sr. Account Manager at Executive Jet Management since 2011, Denisa BC is responsible for direct client interactions, ensuring high-level customer service for aircraft owners, and coordinating with various departments for travel planning. Previous experience includes a role as Customer Service Manager at Regional Elite Airline Services, where Denisa BC managed customer service agents and liaised with airline operations, and as Learning Services Facilitator at Comair, delivering training for new customer service agents. Denisa BC also held the position of Customer Service Performance Leader at Comair Airlines, overseeing gate operations and performance evaluations for a team of employees.