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Brent Timlick has a diverse background in IT support, with experience ranging from desktop support to managerial roles such as SOC Manager and NOC Manager. With a Diploma in Network Engineering and a Certification in Computer Repair, Brent has worked at notable companies such as Exchange Technology Services, Great-West Life, and Soroc Technology. Brent's responsibilities have included configuring Cisco routers and switches, troubleshooting network issues, installing and maintaining various hardware, and ensuring client SLA's are met in a timely manner.