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Shirish K. is a seasoned professional in client management and customer experience with a diverse background in various industries. Currently serving as Director of Client Management at IFIN Global Group since April 2024, Shirish previously held roles at Carrier, where responsibilities included managing customer feedback surveys and supporting customer experience strategies. Experience as a Support Specialist at Konecta involved overseeing customer transitions and gathering feedback, while at Mach 3 Management, Shirish focused on B2B client development through digital marketing. Earlier roles include Business Banking Manager at A.K Enterprise, Customer Service Coordinator at Transport for London, and Advisor at Hutchison 3G. Shirish has a strong foundation in marketing and brand management, with degrees from INSEEC, University of Wales Institute, and University of Mumbai.