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Joann Lockett has extensive experience in case management and residential support services, currently serving as a Case Manager at Exceptional Children's Foundation since March 2015, where responsibilities include developing individualized service plans and maintaining case records in compliance with various regulatory standards. Prior to this role, Joann worked at California MENTOR as a DSP/House Manager from February 2012 to January 2015, overseeing resident care and maintaining licensing standards. Additionally, Joann held the position of Lead Staff at Independent Focus from January 2007 to January 2012, responsible for staff scheduling and conducting training, and earlier served as a Case Manager/House Manager at Social Vocational Services from September 1999 to March 2006. Education includes a High School Diploma from Lynwood High School and certification as a CNA/HHA from Bell Flower Adult School.