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Ruchi Kapoor has a diverse work experience in the field of quality assurance. Ruchi started their career in 2005 as a Test Engineer at Steria India Ltd., where they worked until 2010. In 2010, they joined Quinnox Consultancy Services Ltd. as a Test Analyst for a few months. Since 2011, Ruchi has been associated with Excelsoft Technologies Pvt. Ltd. In their time there, they have held various roles including Sr. QA Analyst, Lead Engineer - QA, and currently as a Team Lead - QA.

Ruchi Kapoor obtained their Bachelor of Engineering (B.E.) degree in Electronics & Telecommunication from the University of Rajasthan, where they studied from 2001 to 2004. Ruchi also obtained the ISEB certification from ISEB Ltd in June 2008.