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Gerard Datema is currently working as the Manager Consultancy at excap NL, where Gerard leads and guides consultancy projects focusing on digital transformation, customer experience, and employee experience. With a background as the Manager Digital at Univé and experience in various roles such as Product Owner and Channelmanager, Gerard is skilled in optimizing digital strategies, enhancing customer experience, and creating positive work environments. Gerard's educational background includes degrees in Changemanagement, Customer Experience & Multichannel Management, and a HAVO diploma in multiple subjects.