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Star Del Castillo has a diverse work experience in the field of compliance and banking. Star currently works at City National Bank as the Director of Compliance, where they manage a team of 200 members and ensures regulatory requirements are met globally. Prior to this, they worked at AFEX as a Compliance Program Manager, overseeing multiple complex projects across various departments. Star also has experience as a Compliance Program Manager at Citi, where they successfully implemented corrective action plans and projects to save the company billions of dollars in regulatory fines. Star has also worked as a Senior QA Specialist at Westlake Financial Services and as a Vice President of Consumer Banking at Wells Fargo. Additionally, they have managerial experience as a Bank Manager at U.S. Bank, where they achieved excellent results in operations, sales, and customer service. Star is also involved in the industry as a Board Member and Communications Director for the ACAMS Southern California Chapter.

Star Del Castillo earned their Masters degree in Industrial and Organizational Psychology from Grand Canyon University between the years 2012 and 2015. Prior to that, they obtained a Bachelors degree in Sociology and Psychology from Ashford University, where they studied from 2009 to 2012. In terms of additional certifications, Star Del Castillo obtained the Certified Anti-Money Laundering Specialist (CAMLS) certification from ACAMS in May 2020. They also have a Project Management Professional (PMP) certification from the Project Management Institute, although the specific date of attainment is not provided.