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Shaun Neal has a diverse work experience in the technology industry. Shaun started as a Network Support Specialist at Michigan State University in 2002. Shaun then worked as a Lead Network Engineer at Affidia Systems from 2003 to 2005, where they gained experience in wireless LAN implementation and network design. From 2005 to 2010, they worked as a Lead Network Engineer at Metronome, Inc, overseeing customer outages and designing multi-site network deployments. Shaun joined Burwood Group in 2010 and worked in various roles, including Consultant and Solution Architect, where they partnered with customers to understand their business requirements and create solutions. In 2015, they worked as a Blogger at The Digital Edge, sharing their thoughts on the industry. In 2016, they became a Managing Partner at nAbled Networks and an IT Strategist at BrickworkX and later joined EVOTEK as an IT Strategist, Director of Digital Experience, and Director of Customer Engagement Strategy. At EVOTEK, they focused on customer engagement, creating digital experiences, and providing IT strategies. Shaun also became a Blogger for Network World, sharing their industry advice and perspective. Overall, Shaun has a strong background in IT strategy, network engineering, and customer engagement.

Shaun Neal attended Michigan State University from 1997 to 2001, where they obtained a B.A degree in Telecommunications and Information Systems Management. Prior to their time at Michigan State University, Shaun also attended NFHS from 1993 to 1997, although no specific degree or field of study was mentioned. Additionally, Shaun also obtained certifications such as the Aruba ClearPass Certified Professional (ACCP) from Aruba Networks in September 2014 and the CMNA certification from Cisco in November 2013. No specific education or degree information was provided for ICTP.