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Francisco Cuevas is an experienced IT professional with a strong background in customer success and project management, currently serving as a Customer Success Manager, Program Lead, Lead Consultant, and Development Consultant at Evolving Systems since May 2013. In this role, Francisco specializes in the implementation and engineering of IT solutions, particularly focusing on the Universal SIM activation platform and Mobile Virtual Network Operator (MVNO) setups. Prior experience includes serving as a Technical Lead at Accenture México, where responsibilities included team management and UNIX Shell scripting development, and as a Senior Support Consultant at Indra, providing operational support for subscriber numbering solutions and utilizing PL/SQL. Francisco holds a degree in Electrical and Electronic Engineering from Universidad Nacional Autónoma de México, earned between 2002 and 2008.