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Nil Malavoi is an experienced professional specializing in customer success and digital transformation. Currently serving as a Senior Customer Success Specialist at Evolia since March 2023, Nil previously held the position of Customer Success Manager at Panierdachat.com from January 2022 to February 2023. Prior experience includes working as a Consultant in digital transformation for CRM Salesforce at Inetum and a marketing and communication officer in the aviation sector at Michelin. Early career roles encompassed positions in sales and customer service at DECATHLON FRANCE and Domino's Pizza France, alongside project management and assistant manager internships. Nil holds a Master's degree in digital marketing from MBS School of Business and a Bachelor's degree in Communication from SUP'DE COM, as well as a BTS in commercial management from Sup' Chassagnes.