Nathan Allen has a wealth of experience in the technology and customer service industries. Nathan began their career in 2004 as a Wireless Team Lead at Best Buy, where they were responsible for department organization, training, and sales. In 2006, they moved to Verizon as a Store Manager, where they established a new franchise and developed marketing and sales programs that drove revenues up by 83% annually. In 2009, they joined Pearson Education as a Supervisor of Technical Support, where they were responsible for managing the department budget, hiring, and all other facets of leading the technical support team. In 2014, they moved to Performance Matters, LLC as a Technical Project Manager and Technical Consultant, where they managed stakeholder's expectations across multiple projects from project initiation to close and was directly responsible for identifying client requirements, implementing product configuration, and facilitating communication between internal teams. In 2017, they joined Navigator Business Solutions as a Project Manager, where they oversaw complex implementations of SAP Enterprise Resource Planning solutions, ensuring project success by managing the schedule, budget, scope, and stakeholder expectations. Finally, in 2020, they joined eVisit as the Sr. Director of Customer Success, Director of Customer Success, and Director of Support.
Nathan Allen has a Bachelor's Degree in Information Systems from the University of Utah - David Eccles School of Business, which they obtained between 2011 and 2014. Nathan also holds an Associate's degree in Business Administration and Management, General from Salt Lake Community College, which they received between 2007 and 2011. Additionally, they have obtained certifications from PMI (PMP, 2015) and Microsoft (MCDST, MCP, MCTS).
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