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Justin Miller is the Vice President of Customer Success at eVisit. Justin has held this position for 2 years. Prior to their current role, Justin was with Email on Acid for 2 years and 5 months, where they served as Vice President Operations, Director of Customer Success, Director Of Development, and Engineering (Interim). Justin was responsible for creating and executing strategic plans to propel Email on Acid’s product set, employees, and key performance indicators. Justin also managed employee performance and organizational culture as supervisor to Human Resources function and employees. Additionally, Justin facilitated organizational budgeting strategy to drive accountability and discipline within all levels of the organization.

Before their time at Email on Acid, Justin was the Director of Customer Success at Performance Matters, LLC for 2 years and 1 month. In this role, they oversaw customer success initiatives and drove customer adoption and satisfaction. Justin also structured differentiated onboarding and maintenance activities to drive early adoption in small, medium, large, and enterprise level accounts.

Justin began their career in training and development as Sr.Training And Development Manager at Truenorthlogic (now known as Performance Matters). Justin was with the company for 3 years and 1 month. In this role, they cultivated and leveraged data to drive company performance insights. Justin also mapped persona-driven customer lifecycle journeys to overlay with ideal product utilization lifecycle; created engagements that optimized intersection points.

Before their corporate career, Justin held an administrative internship at Fox Ridge Middle School for 1 year and 1 month. Justin also worked as a Quality Assurance Call Analyst at ESM for 4 years and 8 months.

Justin Miller has a Master of Arts from the University of Denver's Morgridge College of Education in Educational Leadership and Administration, which they earned in 2010-2012. Justin also has a Bachelor of Science from Huntington University in English Education and Theatre Arts, which they earned in 2004-2008. While at Huntington University, they were involved in Student Senate and was the Student Body President, as well as being part of the Huntington University Board of Trustees, Kappa Delta Pi, and Alpha Psi Omega.