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Penny Willcock is an experienced product and marketing professional, currently serving as the Head of Product at Evie Networks since October 2022. Previously, Penny worked at Optus for over 12 years, where roles included Director of Strategy & Experience in Customer Success, leading the development of long-term strategies, and Associate Director positions focused on care strategy, digital product management, and customer experience innovation. Additional roles at Optus involved digital marketing and retail marketing management. Penny has also contributed as a Website Manager for the charity Welcome To My Yard and held marketing roles at Newcastle Permanent Building Society and Apollo Marketing. Educational credentials include a Bachelor of Business with Distinction from the University of Technology Sydney and further studies in AI and digital strategy at La Trobe University and INSEAD.