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Krystel Gibson has worked in various roles since 2012. Krystel began their career at Brightstar UK as a Quality Control Analyst and Claims Administrator until 2016. During this time, they also worked at DAVIES MANAGED SYSTEMS LIMITED as a Claims Handler. From 2016 until 2022, they worked at Water Plus Business as a Corporate Account Manager and Key Accounts. Currently, they are employed as an Account Manager at everyLIFE Technologies.

Krystel Gibson is currently enrolled at the Institute of Professional Sales, where they are expected to finish their studies in 2022. In 2013, they obtained an NVQ in Business Customer Service from EDI, and an ITQ in IT from Macclesfield College. Krystel attended Holmes Chapel Comprehensive School from 2004 to 2009. In November 2022, they obtained a CybSafe Certification in Security Awareness from CybSafe.