Dawn Pope has a work history that spans over several years and includes a range of roles and responsibilities. Their most recent position was at EverQuote, starting in 2022. Dawn held multiple roles within the company, including Customer Success Associate and Licensed Health & Life Insurance Agent.
Prior to joining EverQuote, Dawn worked at PennyMac Loan Services, LLC from 2016 to 2022. Within this organization, they held various positions such as Insurance Quality Oversight Analyst II, Quality Supervisor, Quality Analyst II, and QA/QC Specialist III.
Before PennyMac, Dawn was employed at First American Payment Systems from 2014 to 2016 as an ACT Supervisor. Prior to that, they worked at Bank of America from 2012 to 2014 as a Mortgage Servicing Specialist.
Dawn's earliest work experience was at The Home Depot, where they held the role of Front End Supervisor from 2007 to 2012.
Dawn has gained a diverse range of skills and experiences throughout their career, particularly in the fields of customer service, insurance, and quality control.
Dawn Pope attended Texas Tech University in 2023 and studied Medical Billing and Coding. However, the information does not specify if they obtained a degree in this field. In addition to their university education, Dawn Pope also obtained several certifications from LinkedIn and Lynda.com. These certifications include Change Management Foundations, SQL Queries Made Easy, Simplifying Business Processes, Personal Effectiveness Tips, Giving and Receiving Feedback, Effective Listening, Critical Thinking, Building Relationships While Working from Home, Teamwork Foundations, The Six Morning Habits of High Performers, Communication Foundations, Life Mastery: Achieving Happiness and Success, Leadership: Practical Skills, Working with Difficult People, Strategic Thinking. Furthermore, Dawn Pope obtained the Management Foundations and Practical HTML for Marketing Projects certifications from Lynda.com, as well as the Managing Up certification.
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