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Rhod Greenhalgh has a diverse work experience spanning over 23 years. Rhod is currently serving as the Head of Customer Experience at Everly Life since July 2020. Prior to that, they worked at Empower Retirement as the Manager of Asset Consolidation from March 2016 to July 2020. Before that, they held the role of Delivery Executive at se2 from February 2013 to February 2016. From May 2011 to September 2012, they worked as an Assistant Vice President of Contact Center Oversight at DWS Investments. Rhod also had a long tenure at ING, where they served as the Director of Life Customer Contact Center from May 2004 to November 2010, and as a Manager of Distribution Systems from February 2000 to May 2004. Their career began at Ernst & Young as an Engagement Management Coordinator from February 1997 to February 2000.

Rhod Greenhalgh has a Bachelor of Arts (B.A.) degree in English Language and Literature, General, from Brigham Young University. The start and end years of their education are unknown.