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Jess Wu is an experienced professional in strategic partnerships and customer success, currently serving as the Strategic Partnerships Development Manager at Everlaw since January 2021. With a background in client engagement as a Customer Success Manager at Celonis, Jess has worked with Fortune 500 clients to implement business transformation strategies. Previous roles include Workflow Specialist at Bloomberg LP, where Jess led initiatives to foster inclusion and retention for minority employees, and Index Specialist at Bloomberg PolarLake, contributing to the development of a new index aggregation tool. At FTSE Russell, Jess held the position of Global Relationship Manager, overseeing strategic support for key accounts and driving cross-selling efforts. Jess began a career in the financial sector as a Client Service Associate at Russell Investments, following the attainment of a Bachelor of Laws (LLB) from The University of Edinburgh in 2011.