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Gemma Gill has extensive experience in customer success and project management, currently serving as a Customer Success Manager at Everlaw since April 2020, after progressing through roles including Customer Success Associate II and Customer Success Associate. Prior experience includes a role as Service Manager at Prosell Learning Ltd from July 2015 to April 2020, where responsibilities involved providing business support for SaaS applications and project management support, ensuring timely delivery and client satisfaction. Gemma also held a position as Business and Projects Support Intern at Prosell Learning Ltd, focusing on business administration and client interaction. Early experience includes a Sales Assistant position at ACCESSORIZE. Educational background includes a Psychology Single Honours degree from the University of Roehampton and A Levels in Psychology, Applied IT, Maths, and Biology from Plume Sixth Form College.