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Nathalie Crystal Alimojaned is an experienced professional in operations and customer service management, currently serving as an Implementations Manager at Everise since May 2023. Prior to this role, Nathalie held the position of Customer Service Associate Manager at Wells Fargo from December 2021 to May 2023. Nathalie's extensive background includes various leadership roles at Concentrix, where responsibilities spanned from Operations Specialist to Escalations Manager, overseeing teams and enhancing customer service metrics. Nathalie also served as a Senior Team Manager at PSG Global Solutions, managing senior recruiters across diverse industries. Nathalie's career began at Convergys, where significant experience was gained in team leadership and coaching across multiple layers of customer support. Educational qualifications include a Bachelor of Technology in Electronics Engineering Technology from the Technological University of the Philippines, completed in 2010.