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Lynita Durrant possesses extensive expertise in customer experience and account management, demonstrated through a progressive career in prominent roles. As Vice President of Customer Experience Solutions at Everise, Lynita Durrant enhances customer engagement strategies. Previously, Lynita Durrant served as Vice President of Account Management and Client Services at Concentrix, where responsibilities included overseeing client relations and service delivery. Earlier in the career, Lynita Durrant held the position of Account Manager in Operations and Program Management at Convergys, focusing on optimizing operational efficiencies and program execution.