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Viktoria Stepashko is a skilled professional with extensive experience in customer support and quality control. Currently serving as the Quality Control Team Lead at EverHelp since March 2021, Viktoria has successfully managed customer interactions, resolved product-related issues, and collaborated with various teams for effective solutions. Prior roles at EverHelp included Customer Support Representative and Quality Control Specialist, demonstrating a strong focus on customer satisfaction and quality assurance. Viktoria's experience includes sales management at AIESEC in Ukraine and leadership roles at AIESEC in Kyiv, along with customer relations at SanityDesk and administrative duties at Kyiv Logistics School. Viktoria holds a Bachelor's degree in Linguistics from Taras Shevchenko National University of Kyiv, achieved in May 2023.