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Jillian Hepinstall has a strong background in project management and IT applications. Jillian is currently working as a Program Manager at Evergreen Healthcare Partners, where they have been since 2023. Prior to that, they worked at Renown Health as a Project Manager for IT Applications from 2018 to 2020. Before that, they were a Project Manager for CRM and PRM Solutions at Healthgrades from 2017 to 2018. Jillian also has experience as a Consultant at Beacon Technologies Inc. and as an Application Project Manager at Epic. Earlier in their career, they worked at Central Michigan University, Macatawa Bank, and Nelis' Dutch Village in customer service roles.

Jillian Hepinstall began their education in 2007 at Oakland University, where they studied Music Theatre. Jillian attended this institution for one year before transferring to Central Michigan University in 2008. At Central Michigan University, they pursued a Bachelor of Science degree in Psychology, which they successfully completed in 2011.