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Shelly Paulson currently serves as the Regional Director of Operations at Seattle Goodwill Industries, a position held since January 2010, where responsibilities include monitoring business trends, developing sales plans, and ensuring customer service standards across the region. Prior to this role, Shelly was a Store Manager, overseeing daily operations and empowering Assistant Managers. Earlier experience includes serving as District Manager at Boaters World Marine Centers from April 1999 to July 2009, managing 16 retail locations, implementing productivity and inventory management strategies, and designing sales strategies to achieve high volume sales goals.