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Rodger Tordoya's work experience begins with their role as a Sergeant and Communications Specialist in the United States Marine Corps from 2006 to 2015. Following their military service, they worked as a Customer Success Manager at Workiva from January 2017 to January 2018, where they incorporated software into existing processes for high-profile customers and communicated software changes.

Rodger then moved on to Workiva again in 2018, this time as a Senior Reporting Customer Success Manager, contributing to high-profile customer service and incorporating software updates into existing processes.

In 2019, Rodger joined ComplyAdvantage as a Customer Success Manager for the Americas. In this role, they established a vision and strategic plan to maximize customer success in the US region. Rodger hired and trained a customer success team and collaborated across departments to improve go-to-market strategies and prospecting. Additionally, they ensured successful client onboarding, minimized implementation times, and drove adoption and renewal. Rodger also played a role in pre-sales discovery, cross-selling, and upselling opportunities. In 2021, Rodger joined EverC as the Global Customer Success Team Lead, managing a team of success managers who work with large fintech companies. Rodger focuses on training and developing team members' skills, managing strategic partner relationships, and providing exceptional client service.

Overall, Rodger Tordoya's work experience includes leadership roles in customer success and team management, with a focus on maximizing customer success and driving revenue growth.

Rodger Tordoya has a diverse educational background with a strong emphasis on security and management. From 2017 to 2019, they attended John Jay College (CUNY) and obtained a Master of Science degree in Protection Management. This program focused on business, management, marketing, and related support services, providing him with a well-rounded skill set in these areas.

During the same period, Rodger also pursued a Master of Public Administration (MPA) degree at John Jay College (CUNY). This degree, earned from 2017 to 2019, specialized in public administration, deepening their understanding of governance and policy-making.

Prior to their master's programs, Rodger completed a program in Security Management at John Jay College (CUNY) from 2015 to 2016. This program focused on business continuity planning and infrastructure, enhancing their knowledge of security systems and risk management.

In 2010, Rodger earned their Bachelor's degree in International Criminal Justice from John Jay College (CUNY). This degree provided a foundation in criminal justice on a global scale, equipping him with the necessary knowledge to navigate international legal systems effectively.

Based on this information, it is evident that Rodger Tordoya has consistently pursued education in the field of security, management, and public administration, gradually expanding their expertise in these areas.