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Oli Cave is the Head of Business Development at EvaluAgent®, where they lead the Business Development and SDR function, driving valuable conversations across the Contact Centre and QA space. Prior to this role, Oli worked as a Client Success Manager at Air Marketing, where they provided context and alignment to delivery of Sales and Marketing strategies. With a background in partnership management at companies like The Bard Collective and Evosite, Oli has experience in creating powerful messages centered around social media and developing eCommerce websites. Oli also has experience in sales and recruitment, specializing in the Digital and IT industries. Overall, Oli's expertise lies in optimizing customer experiences and driving results in various business environments.