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Tarsem Monga is a skilled Support Analyst with experience at ZEMA Global Data Corporation since July 2019, progressing from Support Analyst I to Support Analyst II in Data Operations. Key responsibilities include managing critical client incidents, facilitating software upgrades, and driving feature development based on customer feedback. Previous roles include ownership of Mongas Web Design and a Computer Lab Assistant position at the University of the Fraser Valley, where technical support was provided to students and faculty. Tarsem holds a Bachelor's degree in Computer Information Systems from the University of the Fraser Valley, earned between September 2015 and August 2020.