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Jan Klippel is currently working as the CX Project Stream Lead at Eurowings Digital. Previously, Jan held the position of Head of Digital Experience at Eurowings Digital GmbH and Senior Consultant eCommerce at Eurowings Aviation GmbH. Prior to that, Jan worked in various positions including Head of Sales / Advertiser at travelaudience GmbH and Business Development Manager Germany at Air New Zealand. Jan holds a Master of Science (M.Sc.) in Marketing & Sales from WINGS and a Bachelor (Hon) in Tourism from Cologne Business School.