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Nicola Murphy is a Senior Specialist in External Relations at Europol since May 2021. Prior to this, Nicola held positions such as Head of Customer Relationship Management at the Council of the European Union and Project Manager at the Council of the European Union General Secretariat. Nicola also has experience as a volunteer at the Order of Malta and as a Principal Officer at the Department of Justice and Equality. Nicola holds a Master of Public Administration from the National Institute of Public Administration, a Master's degree in Criminology and Social Policy from The Open University, and a Bachelor's degree in Sociology from the University of Liverpool.