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Alexandre Leao has over two decades of experience in IT support and systems management, currently serving as an IT Support Agent at the European Data Protection Supervisor since September 2020. Previously, Alexandre worked at VENTHONE as a Service Desk Support Agent, providing user support to the European Commission, and held various roles including IT Systems and Networks Manager at ITeCons, Computing Services Department Manager at Audiconta, and Consultant at TEA - Terraplanagem e Estradas de Angola. Alexandre's expertise includes network consulting, server installation and configuration, helpdesk management, and overseeing IT services across multiple organizations, with a strong focus on maintaining operational efficiency and resolving technical issues. Educational background includes attendance at Escola Secundária Avelar Brotero in Coimbra.