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Prasanna Prakash is an experienced independent analyst and consultant associated with Euromonitor International since March 2010, focusing on research and consulting projects across various industries. Previously, Prasanna served as an analyst at BCC Research from April 2010 to March 2012, where responsibilities included analyzing trends and authoring research studies on technologies related to the retail systems industry. In addition, Prasanna held positions as a Senior Analyst and Research Analyst at Frost & Sullivan, monitoring and analyzing the contact center and retail systems industries. Academic qualifications include an MBA in Marketing and Human Resources from the Institute for Financial Management and Research and a Bachelor of Engineering in Computer Science from Anna University.