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Michael Brown has extensive experience in various technology and customer support roles. Michael currently serves as a Manager of Customer Success at Euna Solutions, overseeing Not-for-Profit clients. Prior to this, Michael worked at Restaurant Brands International as a Restaurant Service Desk Supervisor, managing a team of remote technicians. Michael also has experience in implementation consulting at eBridge Connections and providing support for restaurant technologies at TDL Group Corp. Additionally, Michael served as a Data Center Administrator at Tim Hortons. Earlier in their career, Michael worked in roles such as University College Resident Assistant and at DependableIT as a Workforce Supervisor/Analyst, Team Leader, and Technical Analyst.