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Prem Pratik is an experienced Product Support Engineer at Euler Motors since November 2022, specializing in root cause analysis, vehicle performance telemetry, and field mechanics support. Prior to this role, Prem worked as a Service Diagnostic Engineer at Ola Electric, focusing on diagnosing after-sale vehicle issues and managing customer complaints in the Jharkhand region. Prem's background includes attendance at an electric vehicle retrofitting workshop at DIYguru and a summer internship with Indian Railways, where maintenance of electrical locomotives was performed. Educational qualifications include an Engineerā€™s Degree in Electrical and Electronics from Maharaja Agrasen Institute Of Technology, along with secondary education in science with mathematics.